Personal Care Provider (PCP), Homemaking and Companion services will be provided to appropriate clients on an intermittent, part-time or full-time basis, under the direct supervision of an agency Supervisor in accordance with a medically approved Plan of Care. The duties of a PCP include the provision of hands-on personal care, encouraging movement and assistance in medication reminding. All individuals providing PCP services will be qualified through training and/or competency evaluations. Homemaking services include light housekeeping, meal preparation, pet and plant care. Companion services are those that require no physical contact with the client.


1. PCP services specifically may include:

Providing personal care services including bathing, dressing, feeding, grooming, skin care and shampoos as directed by the care plan.

Private pay clients may also receive: back rubs and assistance with oxygen tubing including turning on an oxygen concentrator to pre-determined level after the PCP demonstrate competency with this. task.

Assisting with client transfers, ambulation and protecting the client from falls.

Cleaning perinea! area around catheter.

Maintaining a safe environment for the client (see homemaker item 2).

Communicating with the client.

Making observations of the client’s condition and reporting the results to the Supervisor.

Encouraging movement : Providing physical and emotional support as required.

2. Homemaker services are provided. Homemaking tasks specifically may include:

a. Light housekeeping.

b. Shopping and errands.

c. Meal preparation.

3. The Supervisor assesses the need for personal care, homemaking or companion services and includes the services in staff assignment sheet/care plan. A specific care plan is developed with the client/responsible party documenting the services to be provided.

4. The staff will follow the care plan and will not initiate new services or discontinue services without contacting the Supervisor or Agency Manager/alternate.

5. No nursing tasks will be delegated to be performed by PCPs.

6. PCPs must document each visit at the time care is provided and submit documentation to the agency within fourteen (14) days.

7. Only staff who meet agency policies will provide direct care.

8. All services provided by the direct care staff shall be documented in the client record.